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Product Optimization
Continuous Improvement
Product Optimization

Mining customer support conversations holds mirror to your product opportunities

Sifting through thousands and sometimes millions of customer experience interactions across channels and vendor silos to find the hidden product improvement gems or bubble up real time bugs, is not only costly and manual, but it is often error prone due to manual errors in classification. Technology advancements in language models eliminates old school sampling and manual analysis.

Stop asking and start listening to top product improvement opportunities

  • Automate root cause analysis of customer contact patterns and segment them by product improvement themes
  • Get real time insights on new product and feature launches directly from your customer
Product Optimizations

Cuein AI will help you

Reduce Support Conversations

Reduce Support Costs

Improve NPS

Let us show you how you can optimize your product by listening to your customers